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Where to Begin

We will walk with you through the process.

We understand that planning a service can be overwhelming, but you are not alone in this. We’re here to support you throughout this journey and make this process one of love, healing, and life celebration. Below is some information to help you get started, but you can contact us at any time if you need help.


Within Hours

If your loved one dies in a healthcare facility under hospice care, their staff will typically notify the proper authorities, including the funeral home you have chosen to care for your loved one if they know that information.

When a loved one dies at home or in a place that isn’t a healthcare facility or hospice, you’ll need to contact emergency personnel.  This part of the process is often the most emotional, and we are here to help and support you. If you’re not sure what to do, call us day or night.



Within the First Few Days

You’ll want to notify close friends and relatives, both through personal phone calls as well as your loved one’s death notice. If this process is too painful for you, it’s absolutely okay to ask a trusted family member or friend to help you.

This also is the time to review any of your loved one’s preplanned funeral wishes and meet with one of our funeral directors to begin planning the service. If your loved one did not preplan their funeral, you might want to start thinking about a few of the big choices you will need to make, such as:

  • Burial or cremation
  • If burial, the type of casket
  • If burial, the location of their final resting place
  • If cremation, the type of urn
  • If cremation, the location of their final resting place through burial or scattering
  • Any religious services you will need, such as clergy or spiritual leaders
  • The types of services you want, such as a viewing, service, graveside memorial, etc.

 

These questions are just a starting point, and you don't need to know the answers right away. We  want to help you gain a better understanding of your options. We're here to make this process easier for you.




What to Expect When We Meet

When you meet with us to discuss your arrangements, we'll first provide you with a general price list to give you a basic idea of what our services cost.

We'll then ask you about your loved one to gain an understanding of the person the services will honor. Use this time to communicate your ideas and preferences, share your loved one's life story, revisit memories, and highlight their accomplishments. Our funeral directors and staff will use this information to guide you in the creation of a personalized, meaningful celebration of your loved one's life.

This process may include:

  • Preparing and filing the official death certificate
  • Scheduling the services and events (including the location, date, and time)
  • Selecting a casket, urn, or other products you may need
  • Drafting an obituary
  • Arranging necessary transportation
  • Contacting a minister or celebrant of your choice

 

We'd like to make this process as smooth and stress-free for you as we can, so remember to bring the following information about your loved one with you as well:

  • Full legal name and home address
  • Social security number
  • Date of birth
  • Place of birth
  • Father's name
  • Mother's maiden name
  • Veteran's discharge papers (DD-214), if applicable
  • Highest education
  • Occupation
  • Information about the burial location if applicable
  • Clergy name and phone number if applicable
  • Names and relationships of survivors
  • Insurance policy information if using to pay for funeral expenses

 

Please also bring a recent photograph and any clothing you'd like us to use when dressing them for the service.

Proudly serving the communities in Algood, Baxter, Cookeville, and Monterey.

Cookeville Chapel
Phone: (931) 526-6111
59 N. Jefferson Avenue, Cookeville, TN 38501

Baxter Chapel
Phone: (931) 526-6111
532 4th Street, Baxter, TN 38544

Dyer Chapel
Phone: (931) 526-7158
798 South Willow Avenue, Cookeville, TN 38501

Horner Funeral Home
Phone: (931) 526-6111
203 South Holly Street, Monterey, TN 38574

Cumberland Family Services (Cremation Center)
Phone: (931) 526-6111
209 Hub Circle, Algood, TN 38506

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